DixieChicks    frequently asked questions

                              about the eGroup mailing list

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  1. What are the rules of the group?
  2. What is Netiquette?
  3. Why so many rules?  What about freedom of speech?
  4. How do I post a message to the group?
  5. How do I reply to a message from the group?
  6. Why did I stop getting messages from the group?
  7. How come nobody answered my question to the group?
  8. Why aren't my messages getting through to the group?
  9. What can I do if the mail from this group is too much for me?
  10. How can I stop the group mail from coming while I am on vacation?
  11. How can I change the e-mail address that I receive the messages at?
  12. How and where do people get all the information they post here?
  13. Is there any way to read the old messages that were posted here?
  14. What if I think somebody has violated the rules here?
  15. What happens if I violate the rules of this group?
  16. Can I post pictures or other attachments to this group?
  17. Can I get a computer virus from the messages from this group?
  18. Can I take a poll or survey on this group?
  19. Everyone seems to have a "Chick name."  How do I get one?
  20. Do the fans from this group ever get together to meet in person?
  21. Are the Dixie Chicks members of this group?
  22. Who runs this group?
  23. How do I unsubscribe or get off of this mailing list?
  24. How Do I contact a group moderator for help?

 

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1.  What are the rules of the group?

 

All basic principles of Internet etiquette (Netiquette) apply to this group, and everyone should familiarize themselves with them.  Other than common courtesy, we only maintain three (3) simple rules that must be followed by anyone who wishes to post messages to this group:

 

1.       KEEP IT CHICKS RELATED.  Unless your message is concretely related to the Dixie Chicks, it is not appropriate here.  Period.  No politics.  No Tim and Toby.  No virus alerts.  No group introductions.  No prayer requests.  No exceptions.

 

2.       HAVE A POINT.  This is not a chat room.  This is not a discussion board.  And this is not a place to share your thoughts and opinions.  This group exists strictly as a means of sharing news, information, reviews, sightings, questions, answers, and intelligent speculation regarding the Dixie Chicks.

 

3.        DO NOT TRY TO PLAY MODERATOR.  Disputes and other misconduct will be dealt with by the moderators off-list to avoid disruption.  If you have a problem with the messages or behaviour of another member of this group, either tell them personally, or tell a moderator.  DO NOT post your problems to the group!  If you tell somebody to "shut up!," "get over it!," "change the subject!," or "who cares!," your posting privileges will terminated.

 

NON COMPLIANCE WITH THESE RULES causes disputes, increases our mail volume to unmanageable levels, and causes good fans to leave the group.  To prevent this, violators will have their posting privileges terminated without further notice or warning.

 

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2.  What is Netiquette?

 

Netiquette is a term for the widely accepted standards of Internet etiquette and common courtesy.  They are the simple "playground rules" for getting along with people on the World Wide Web. These courtesies are crucial for maintaining a pleasant and civil atmosphere, free of disputes and with a minimum of misunderstandings.

 

We expect all of the fans in the Dixie Chicks eGroup to observe these simple rules of courtesy:

 

·         Read all of your mail before you reply to any of it.  Multiple people asking and answering the same questions over and over creates too much e-mail volume.  Be sure that your input is still necessary before you reply to a post.

 

·         Use an appropriate and descriptive subject line when you post a message.  Do not leave it blank.  Do not tease us with vague subject names like, "Guess what!," "Check this out!," "You're not gonna believe this!," or "Does anybody know…"  And if you change the topic of discussion to a different one from the one you are replying to, be sure to change the subject line in your e-mail.

 

·         Sign your e-mails with your name.  Your AOL or Yahoo screen name is not a name.  You do not have to give us your real name, but at least give us some name other than your e-mail address to call you by.

 

·         DO NOT TYPE IN ALL CAPITAL LETTERS.  It is hard to read, and it gives people the impression that you are yelling.

 

·         Do not leave entire e-mails quoted at the bottom of your replies.  Before you send an e-mail reply to someone, either edit or delete their original message from your reply.  Those quotes take up too much space and are confusing.  The best practice is to highlight and delete all except the specific few sentences that you are replying to.  If you don't know how, ask a moderator for help.

 

·         Do not ask people to repeat previously posted information that you have missed, deleted, or simply forgotten.  Go search for that information in the archives, where you will find the text of every message ever posted here.

 

·         Do not answer questions without referring back to the question you are answering.  "Tomorrow at 7 o'clock" is not useful to anyone if you don't clarify what the original question was.

 

·         Do not cross-post, which is to post a message to multiple e-mail groups at one time.  It creates mass confusion when the replies start coming in and getting cross-posted to all of those groups.  And, some computer systems will see you as a Spammer and block you from sending further messages.

 

·         Don't post with HTML, fancy or coloured fonts, or "stationary."  ESPECIALLY IF YOU USE AOL!  Normal, plain black text is the ONLY font type allowed for this group. 

 

·         Tell us where you are.  Members of this eGroup are from all over the world.  If you start talking about radio station WPIG not playing the Dixie Chicks, or about buying the new DVD at the big mall in Hooterville, nobody is going to know where that is.  If you want to talk about what the Chicks said at "my concert," tell us where it was.

 

·         Do not post your problems to the group.  Your problems with posting, receiving messages, or the behaviour of other members is NOT on-topic for discussion.  E-mail your concerns directly to a moderator.

 

We understand that many Dixie Chicks fans may be relatively young and new to the Internet.  Therefore, we allow much leeway for behaviour, and will send reminders before disciplining any member.  However, repeated violations of Netiquette will result in the member's posting privileges being terminated.

 

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3.  Why so many rules?  What about freedom of speech?

 

This is a very large group that sends a large amount of e-mail.  And our members come here for one reason only: to exchange relevant information regarding the Dixie Chicks.  When the amount of irrelevant chatter and discussion exceeds the amount of useful information posted here, people begin to leave.  We will not allow that to happen.  Therefore, our three (3) simple rules are an attempt to stop the three most common reasons that members give for leaving the eGroup:

 

1.       Too much e-mail.

2.       Off Topic e-mail.

3.       Disputes.

 

We fully support the protection of Freedom Of Speech.  It simply does not apply to this eGroup.  The United States Constitution affords you the freedom of speech without governmental interference.  It does not guarantee you a forum for your speech.  This group is private property, and the owner is not a U.S. Government agent.  We are not required to allow anyone to speak without restriction.  And we have every legal right and responsibility to regulate your behaviour on our property.

 

All that we are asking for is the same considerate behaviour that you would expect from guests in your home.

 

If you disagree with the rules or policies of this eGroup, we encourage you to share your concerns with a moderator.  All of our policies have come through the feedback and suggestions of our members.  That is also how they will continue to evolve.  If you have an idea or recommendation that would benefit the group and it's members, we want to hear from you!

 

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4.  How do I post a message to the group?

 

To post an original message to this eGroup, simply send it in an e-mail to dixiechicks@yahoogroups.com

 

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5.  How do I reply to a message from the group?

 

To send a reply directly to the author of the e-mail you are replying to, simply click on the "Reply" or "Reply To Sender" button in your e-mail program.  Unless your reply is important for everyone in this group to see, this is the preferred method.

 

To reply to a message and have it seen by every member of the group, click on the "Reply All" or "Reply To Group" button in your e-mail program.  Before you do this, be very sure that what you have to say is within group rules, and is of probable interest to most group members.

 

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6.  Why did I stop getting messages from the group?

 

The moderators of this group do not remove or ban anyone from the group.  And with the volume of messages posted here, you should be receiving at least one, if not several messages a day with the [DixieChicks] tag on the subject line.  If you stop receiving e-mail from this group, there is almost certainly a technical problem on your end.

 

The most common problems arise from your e-mail service provider.  What happens most commonly is that you leave your mail un-checked for a couple of days and your mailbox fills up to capacity.  When that occurs, your e-mail provider begins "bouncing" your incoming mail back to the senders.  After a short time of getting it's messages bounced back, Yahoogroups! will stop trying to send you anymore mail.  Every couple of days, it will try again to contact you, but if your mailbox is still full or not working, again, you will not receive the mail from this group.

 

To determine if "bouncing" is the problem you are experiencing, go to http://www.yahoogroups.com.  If you are not already registered there, you must register a Yahoo! account.  Once you sign in, you will immediately see your status, and if you are bouncing, you will be reminded to correct the problem right there.  If you are unsure, or unable to determine, then ask a moderator for help.

DO NOT post a "Why is everybody so quiet?" or "Is anybody getting this?" test message to the group!

 

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7.  How come nobody answered my question to the group?

 

This is almost always explained by one of these five reasons:

 

1.       Nobody knows the answer.

 

2.       You asked a question with an answer so obvious that everyone assumed that somebody else would answer you.  Unfortunately, obvious questions can either get no answer at all, or they can create a fifty-message flood of identical answers.  Such is the nature of any group.  You are welcome to try again.

 

3.       You posted a message that was so clear and intelligent, and covered the issue so completely that there just wasn't anything else left to say about it.  That is a good thing!

 

4.       You posted a message that was so rambling, incoherent, pointless, and/or silly, that nobody even bothered to read it all.  This is not a good thing.

 

5.       You didn't actually ask a question, or your question appeared to be rhetorical, not requiring an answer.  Most members of this group are not interested in idle chit-chat without a specific point.  Therefore, people are not anxious to compose answers to pointless questions like, "What does everybody think about…?" or "What is everybody's favourite song?"  Messages that are posted solely to provoke discussion are prohibited.  If the answer to a question is not truly important to you, then it probably should not be posted to the group.

 

If none of these explanations apply to your situation, then there is the rare possibility that your question never made it to the group.  If you suspect that this is the case, see "Why aren't my messages getting through to the group?"

 

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8.  Why aren't my messages getting through to the group?

 

Occasionally busy servers, system crashes, system maintenance, or administrative matters at Yahoogroups!, or at your Internet service provider (ISP) can cause delays in your message being posted to the group.  You should allow several hours time, and check the message archives for your message, before assuming that your message did not get through.  Just because you did not receive your message back does not mean it did not get to the group.  If your message still cannot be found after several hours, one of these explanations applies:

 

·         You typed the address incorrectly, and therefore it never made it to dixiechicks@yahoogroups.com.

 

·         You clicked on "REPLY" instead of "REPLY ALL" when answering another member's post, so it went only to that member, not to the group.

 

·          You sent your message from an alternate e-mail account which is not subscribed to the eGroup, so it was rejected.

 

·         You sent an attachment (photo, video, sound clip, virus) or used HTML fonts that were discarded by the system.

 

·         Your message was rejected, or your posting privileges have been terminated, for violation of eGroup rules.

 

If, after consideration of the above factors, you still believe there is a problem, please contact a moderator for assistance.

 

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9.  What can I do if the mail from this group is too much for me?

 

Although the mail volume can occasionally rise in response to breaking news and current events, this is very rare.  Ten or more messages in one day is extremely uncommon.  Fifteen or more is almost unheard of, and never persists for more than a couple of days.

 

PLEASE do not unsubscribe from the group before checking out these options:

 

If mailbox clutter is a problem, you can change your subscription to the "Daily Digest" mode.  You will then receive only one e-mail per day from this group.  That single e-mail will have all of the day's messages in one.  To choose the digest mode, simply send any blank e-mail to dixiechicks-digest@yahoogroups.com.

 

If the volume of mail is filling up your inbox to capacity, you can change your subscription to the "No Mail/Web Only" mode.  You will then not receive any e-mail from this group unless somebody replies directly to you.  When you want to check the group messages, you can go to the eGroup homepage and read the message archives just like a message board.  You can also post messages from the homepage without using your own e-mail program.  To choose the "No Mail/Web Only" mode, simply send any blank e-mail to dixiechicks-nomail@yahoogroups.com.

 

Another great option is to open a web-based e-mail account especially for receiving Dixie Chicks messages.  That way the messages from this group will not fill or clutter your primary e-mail box.  Also, you will receive all of the messages as they are posted, without having to go to the group website or wait for the once-a-day digest.  One source for free web-based e-mail is http://www.hotmail.com.  Another is http://www.yahoo.com.  Once you have your web-based account subscribed to the group, you can simply unsubscribe your current e-mail address.  

 

Many e-mail programs allow you to pre-sort incoming mail into folders.  Programs such as AOL, Netscape, and Outlook can be set up to sort all mail coming in with the [DixieChicks] tag into a separate folder, away from your main inbox.  That keeps your inbox uncluttered.  If you need further assistance, please contact a moderator.

 

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10.  How can I stop the group mail from coming while I am on vacation?

 

Send any blank e-mail to dixiechicks-nomail@yahoogroups.com.  This will put your subscription on hold until which time you are ready to receive the messages again.  This is good for when you are away from your computer for long periods like vacation, or spring break.

 

To resume receiving mail from the group, send any blank e-mail to dixiechicks-normal@yahoogroups.com.  You can catch up on what you missed by reading the archives at the Yahoogroups! website.

 

Do not ever set your e-mail account to send "I am away from the office" or "I am on vacation" auto-response messages!  Every one of those messages will be sent to over two-thousand people several times a day.  The chances that one of those people will take malicious action to shut down your e-mail account is great.  Don't tempt fate by annoying people with an auto-responder.

 

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11.  How can I change the e-mail address that I receive the messages at?

 

First, unsubscribe your current e-mail address by sending any blank e-mail to dixiechicks-unsubscribe@yahoogroups.com.

Next, subscribe your new e-mail address by sending any blank e-mail to dixiechicks-subscribe@yahoogroups.com.

 

If you no longer have access to the e-mail account you are trying to unsubscribe, please contact a moderator for assistance.

 

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12.   How and where do people get all the information they post here?

 

With nearly two-thousand members here, there are a lot of eyes and ears constantly looking for Dixie Chicks related news and information everyday.  Fans like you are constantly searching through Dixie Chicks websites, radio station websites, country music and entertainment news websites.  They are reading newspapers, magazines, and message boards all over the world.  They are listening to country radio and watch CMT and GAC twenty-four hours a day.

 

And don't forget that there are plenty of group members who personally know the Dixie Chicks, their friends, families, and business associates who can occasionally share their insight with us.  It is a combination of all of these techniques that allows us to keep you up to date with the latest and best news about the Dixie Chicks.

 

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13.  Is there any way to read the old messages that were posted here?

 

Yes!  And we encourage you to visit these archives often.  There you can see what you missed yesterday, last week, or even last year.  Go back and read the reviews from the Fly Tour.  Go back and read the original group messages from 1998.  The messages are listed chronologically and can be searched by date, author, subject, or message number.  From the archives, you can also post replies to the messages without using your own e-mail account.


To access the message archives, simply go to http://launch.groups.yahoo.com/group/DixieChicks/messages

 

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14.  What if I think somebody has violated the rules here?

 

If you have concerns about the behaviour of any group member, contact a moderator at dixiechicks-owner@yahoogroups.com.  The first moderator to receive your message will look into the situation and determine what measures are appropriate.  They will handle all corrective measures and discipline behind the scenes, so you will not see anything posted to the group about it.  However, you will receive a reply to your e-mail, and you can rest assured that the situation will be dealt with.

 

DO NOT ATTEMPT TO PLAY MODERATOR!  This only compounds any problem you are replying to, and it is a very serious violation of group policies.  If you do not approve of a discussion taking place, report it or ignore it, but do NOT attempt to stop it.  Violators will have their posting privileges terminated without any notice or warning.

 

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15.  What happens if I violate the rules of this group?

 

The group moderators are not interested in punishing anyone.  We do not remove or ban members from the group.  But we do have to maintain a disciplined atmosphere here in order to protect our members from misconduct and keep good people from leaving.

 

Moderators will not publicly criticize or discipline anyone.  All discipline will be handled off-list by e-mail.

 

Group members who violate standards of Netiquette will receive suggestions from a moderator.  Those who are still having problems may begin to see their messages rejected without notice or warning.

 

Group members who violate one of the only three (3) simple rules of this group will have their messages rejected, and may have their posting privileges terminated without any notice or warning.

 

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16.  Can I post pictures or other attachments to this group?

 

To prevent the posting of viruses or other inappropriate material, only group moderators may post attachments.  If you have photographs or other files that you would like to share with the group, please contact a moderator.  Send us the file, along with any information you want posted with it, and we will distribute it to the group as soon as possible.

 

Attachments posted to the group must abide by all group rules, as well as with these guidelines:

 

·         If you are not legally entitled to reproduce an image, do not do so.  If you did not take the picture, you need permission from the photographer to distribute it.

 

·         Give credit to the photographer and source of any photo you post.

 

·         Keep the file size small and manageable, preferably 50kb or smaller.

 

·         Choose quality over quantity.  More than three or four photos is too much for the mailboxes of most people.

 

·         Use only the .jpeg, .jpg, or .gif file types to post photographs.  Others are too large and present security risks.

 

If you have more than three images to share, or photos which are too large to send by e-mail, consider posting them on a website where people can go view them on the web.  A moderator will be happy to help you do this.

 

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17.  Can I get a computer virus from the messages from this group?

 

No.  It cannot happen.  The moderators take extraordinary measures to assure that no damaging file can be transmitted through this group.  Any attachment you receive from this group will come only from a group moderator.  And even then, only after it has been thoroughly inspected for safety.

 

There have been instances where people received viruses they thought came from this group, but they did not.  This usually only happens to users of Microsoft Outlook or Outlook Express.  For that reason, we seriously discourage the use of either of these programs to send or receive e-mail.


Remember, although you cannot get a virus from this group, there are still many ways to receive a virus on the Internet.  For that reason we highly recommend that you keep your anti-virus program up to date and activated to automatically scan all incoming and outgoing e-mail.  The finest quality anti-virus software can be obtained from any one of these vendors:

 

http://www.datafellows.com         http://www.symantec.com          http://www.mcafee.com

F-Secure Anti Virus                    Norton Anti Virus                   McAfee Anti Virus

 

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18.  Can I take a poll or survey on this group?

 

Yes!  Most of us are interested in what the other fans are thinking.  But, as stated in our group rules, have a point.  Pointless questions such as, "What is everybody's favourite song?" and "Who is your favourite Chick?" are not worth wasting the group's time or bandwidth on.  If the answers to this poll are not truly important to you, then it is not important enough to post to nearly two-thousand people.

 

In order to prevent your poll from causing a flood of e-mail replies to the group, you MUST state in your poll that all answers should be sent directly to you, and not to the group.  Be sure to keep a total of your responses so you can share the final results with us.

 

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19.  Everyone seems to have a "Chick name."  How do I get one?

 

Nobody is assigning these nicknames.  Some fans simply choose a name and use it.  If you too are having an identity crisis, feel free to choose one for yourself.

 

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20.  Do the fans from this group ever get together to meet in person?

 

Yes.  Some of our members meet up frequently for concerts and other social activities, especially in Texas.  There have even been a couple of "love connections" from among the fans.  However, most members live too far apart to meet with others.  And, if you decide to meet with anyone you meet from the Internet, use caution and common sense.  People are not always whom or what they seem or claim to be online.

 

Minors should never meet with anyone they met on the Internet without parental supervision.

 

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21.  Are the Dixie Chicks members of this group?

 

We cannot say for sure.  But they do seem to have an uncanny way of knowing everything that is said here, so it is a very definite possibility.  Of course, if they are members, they are not using their actual names.  The Dixie Chicks would NEVER contact a fan by e-mail or Instant Messenger, even if you are their "biggest fan."  Never believe anybody who contacts you claiming to be a Dixie Chick.  Never.  It will not happen.  Don't let them make a fool out of you.

 

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22.  Who runs this group?

 

Minnesota college student Nicole "Nici" Larson founded this group on 18 April 1998 when she was a thirteen-year-old middle school student.  She is also the founder and webmaster of the very first ever – and still the very best – Dixie Chicks fan website on the Internet.  Her efforts to promote the Dixie Chicks and to help their fans have earned her the recognition, gratitude, and friendship of the Dixie Chicks and thousands of fans.  You can visit Nici's website and learn more about her at http://www.DixieChicksFans.net.

 

Dallas, Texas nurse-paramedic and safety engineer Rob Davis manages the day-to-day operations of this group.  He is deeply involved in the Texas country music scene, and has known the Dixie Chicks since they were just teenagers playing bluegrass music with their schoolmates.  He has also run the Dixie Chicks Frequently Asked Questions Page since 1999.  You can see Rob and learn more about him at the "About The Author" section of this website.

 

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23.  How do I unsubscribe or get off of this mailing list?

 

ONLY YOU CAN GET YOU OFF OF THIS MAILING LIST!!!  Nobody else can do it for you, so don't waste your time asking.  There are two ways to remove yourself from the Dixie Chicks eGroup mailing list:

 

·         Send any blank e-mail to dixiechicks-unsubscribe@yahoogroups.com.  Or…

 

·         Go to http://www.yahoogroups.com, sign in to your account, and click on the "Leave Group" link.

 

If for some reason neither of those methods succeeds in stopping the [DixieChicks] e-mail from coming, contact a moderator.

 

Sending "unsubscribe" messages, or posting "TAKE ME OFF THIS LIST!" to the group will not get you off the list.

 

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24.  How Do I contact a group moderator for help?

 

E-mail sent to dixiechicks-owner@yahoogrops.com will be immediately distributed to all group moderators.  The first moderator to receive your message will assist you.  Also, you may contact these moderators directly at their individual addresses:

 

Nici Larson  webmaster@DixieChicksFans.net

AOL Instant Messenger:  ChicksRule3

 

Rob Davis  Rob@DixieChicksFAQ.com

AOL Instant Messenger:  rsdrn31

 

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